Privacy policy

Back on the Same Team ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

What we collect

• Your name and email address, when you purchase The Family Reset or contact us

• Payment details are processed securely by Squarespace Payments — we don't see or store your card details

• Basic website usage data (pages viewed, general location, device type) via tools like Google Analytics and the Meta Pixel

Why we collect it

• To deliver your purchase and respond to enquiries

• To understand how people use our site and improve it

• To show relevant ads on Meta/Instagram and measure whether they're working

Sharing your information We don't sell your information. We share it only with the service providers who help us run this business (e.g. Squarespace, Meta), and only as needed to provide our service.

Cookies and tracking Our site uses cookies and similar tools (including the Meta Pixel) to understand visits and measure ad performance. You can control cookies through your browser settings.

Your rights Under New Zealand's Privacy Act 2020, you can ask to see the personal information we hold about you and ask us to correct it. Contact us at contact@backonthesameteam.com to do this.

Contact us Questions about this policy? Email contact@backonthesameteam.com.